Welcome to Paws adores. Throughout these Terms, "we", "us" and "our" refer to Paws Adores.
Paws Adores operates this website and online store, including all related content, features, products and services (the "Services"). Our store is powered by Shopify, which enables us to provide these Services to you.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.
1. ACCESS AND ACCOUNT
To use our Services, you must be at least 18 years old or the age of majority in your country.
You agree to provide accurate, current and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account details and for all activity under your account.
2. OUR PRODUCTS
We aim to display our products as accurately as possible. However, colours and appearance may vary depending on your device and screen settings.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities.
Our products are designed for use with pets. It is your responsibility to ensure products are suitable for your pet and used safely.
3. ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.
Your order is only confirmed once payment has been processed and you receive confirmation from us.
Please check your order carefully before placing it, as we may not be able to make changes once it has been processed.
Free Gifts and Promotions
From time to time, we may offer free gifts or promotional items with qualifying orders.
Free gift(s) must be selected or added to your basket, it is your responsibility to ensure it is included before checkout. If it is not added, you confirm that you do not wish to receive it, and we cannot send it separately afterwards.
Consumer Rights
If you are a UK customer, you have the right to cancel your order within 14 days of receiving your goods for a full refund, in line with the Consumer Contracts Regulations 2013. Full details are available in our Refund Policy.
4. PRICES AND BILLING
All prices are shown in GBP (£) unless otherwise stated and may change at any time.
Prices do not include delivery charges unless specified. The final price, including shipping, will be shown at checkout.
You agree to provide accurate payment and billing information. By placing an order, you confirm you are authorised to use the payment method provided.
5. SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by couriers, customs, or circumstances outside our control.
Risk of loss or damage passes to you once the goods are delivered to your specified address.
6. INTELLECTUAL PROPERTY
All content on our website—including text, images, branding, and design—is owned by Paws Adores or its licensors and is protected by intellectual property laws.
You may not reproduce, copy, distribute or use any content without our written permission.
7. THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools or links. These are provided "as is", and we are not responsible for their content or functionality.
Use of third-party services is at your own risk.
8. RELATIONSHIP WITH [Shopify]
Our store is powered by Shopify. However, all purchases are made directly with Paws Adores.
Shopify is not responsible for any aspect of your transaction with us.
9. PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
By using our Services, you agree to how we collect, use and process your data.
10. FEEDBACK
If you submit reviews, suggestions or other content, you grant Paws Adores permission to use this content for marketing or business purposes.
You confirm that any content you provide is your own and does not violate any laws or third-party rights.
11. ERRORS AND OMISSIONS
Occasionally, there may be errors in product descriptions, pricing or availability.
We reserve the right to correct these errors and cancel orders if necessary.
12. PROHIBITED USES
You may not use our Services for any unlawful or harmful activity, including:
violating laws or regulations
infringing intellectual property
transmitting harmful code or spam
impersonating others
We may suspend or terminate access if these Terms are violated.
13. TERMINATION
We may suspend or terminate your access to our Services at any time if you breach these Terms.
Any obligations that should reasonably continue after termination will remain in effect.
14. DISCLAIMER OF WARRANTIES
Our Services and products are provided "as is" and "as available".
We do not guarantee that the Services will always be uninterrupted, secure or error-free.
Nothing in these Terms affects your legal rights under UK consumer law.
15. LIMITATION OF LIABILITY
Nothing in these Terms limits or excludes the liability of Paws Adores for:
death or personal injury caused by negligence
fraud or fraudulent misrepresentation
any liability that cannot be excluded under UK law
To the fullest extent permitted by law, Paws Adores is not liable for indirect or consequential losses arising from your use of our Services or products.
16. INDEMNIFICATION
You agree to indemnify and hold PawsAdores harmless from any claims arising from your misuse of our Services or breach of these Terms.
17. SEVERABILITY
If any part of these Terms is found to be unenforceable, the remaining sections will remain valid.
18. ENTIRE AGREEMENT
These Terms, along with our policies, form the entire agreement between you and Paws Adores.
19. ASSIGNMENT
You may not transfer your rights under these Terms. We may transfer ours where necessary.
20. GOVERNING LAW
These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
21. CHANGES TO THESE TERMS
We may update these Terms from time to time. Any changes will be posted on this page.
Continued use of our Services means you accept those changes.
22. CONTACT US
If you have any questions about these Terms, you can contact us:
Email: info@pawsadores.co.uk
Instagram & Facebook: @pawsadores_shop
